Support system

Salient Stills provides a complete and comprehensive support solution for VideoFOCUS. This allows us to keep the support piece as just that, a feature, not a constant need.

• We start the support upfront, providing comprehensive training in analog video, digital video, video evidence capture, video forensics and related image processing and video editing principals, in addition to training for use of the application.
• We provide a comprehensive user guide and video tutorial with the application.
• Video tutorial movies for VFSource and VFPro are also provided online.
• We provide a VideoFOCUS users discussion list for all customers.
• Software information and tips are provided online.
• New software versions, patches and updates are available on our website.
• User group meetings are available in various locations.
• Telephone and e-mail support are on call at 617.987.8200 x251 or support@salientstills.com.