Support system

Salient Stills provides a complete and comprehensive support solution for VideoFOCUS.

• We start the support upfront, providing comprehensive training in video and video forensics principals in addition to training for use of the application. This allows us to keep the support piece as just that, a feature, not a constant need.
• We provide a comprehensive user guide and tutorial with the application.
• We provide a VideoFOCUS users discussion list for all customers.
• Software information and tips are provided online.
• New software versions, patches and updates are available on our website.
• User group meetings are available in various locations.
• Telephone and e-mail support are on call at 617.987.8200 x251 or support@salientstills.com.